Last Updated: May 18, 2026

Immersive Italy Tours, LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, book a tour, or interact with our services.

1. Information We Collect

We may collect information in the following categories:

a. Information You Provide

This includes personal details you voluntarily submit through forms, inquiries, bookings, registrations, or communications, such as:

• Name
• Email address
• Phone number
• Travel preferences or tour interests
• Booking or inquiry details
• Any other information you choose to provide

b. Automatically Collected Information

When you visit our website, certain technical and usage data may be collected automatically, including:

• IP address
• Browser type and version
• Device and operating system information
• Pages viewed and time spent on the site
• Referral sources and general website activity

This information may be collected through analytics, cookies, and monitoring tools.

c. Cookies and Similar Technologies

We may use cookies, pixels, and similar tracking technologies to improve website functionality, analyze usage, and enhance your experience.

2. How We Use Information

We may use the information we collect for the following purposes:

• To respond to inquiries, requests, or customer support needs
• To provide, manage, and improve our tours and services
• To process bookings, registrations, or service requests
• To personalize and improve your website and service experience
• To send service-related updates, confirmations, reminders, and communications
• To send promotional content only where permitted or with your consent
• To analyze website usage, trends, and performance

We use your information only for legitimate business purposes and in accordance with applicable laws and regulations.

3. Information Sharing

We do not sell or rent personal information.

We may share information with trusted third-party service providers who help us operate our business, such as:

• Website hosting providers
• Analytics platforms
• Booking or customer management tools
• Email and communication platforms
• Payment processors, where applicable
• Tour-related service partners, when necessary to fulfill your booking

These providers are authorized to use information only as necessary to perform services on our behalf and are required to protect it appropriately.

We may also disclose information if required by law or to protect our legal rights.

4. Cookies and Tracking Choices

Cookies help us understand how visitors interact with our website and allow us to improve performance, content, and user experience.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features or functionality.

5. Data Protection and Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However, no online system or data transmission method can be guaranteed to be completely secure, and we cannot ensure absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

7. Third-Party Websites

Our website may contain links to external websites not operated by us.

We are not responsible for the content, policies, or practices of third-party websites. We encourage you to review their privacy policies separately.

8. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Updates will be posted on this page. Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Immersive Italy Tours, LLC
Contact Name: Mark Murphy
Email: hello@immersiveitaly.com
Phone: +1-877-944-8259

10. Non-Sharing Clause

We do not share, sell, rent, or disclose your mobile information to third parties or affiliates for their marketing or promotional purposes.

We may share your information with trusted service providers or subcontractors who perform functions on our behalf, such as customer support, technical services, communication services, or operational assistance. These parties are authorized to use your information only as necessary to provide such services and are required to maintain its confidentiality.

All other categories of data use exclude any mobile opt-in data, messaging consent, or related personal information. Such information will not be shared with any third parties under any circumstances, except as required by applicable law.

11. Opt-In and Consent

You will receive SMS, phone, or email communications from us only if you have provided your consent to do so.

We may maintain records of opt-in actions, including timestamps and relevant details, to document and manage user consent.

We operate in accordance with applicable laws and regulations governing communications and consumer protection.

12. Opt-Out Instructions

You can cancel SMS notifications at any time by replying STOP.

After replying STOP, you may receive a final confirmation message, and no further SMS messages will be sent unless you re-opt in.

All opt-out requests are processed promptly.

13. Message Frequency and Content

Message frequency varies based on your interactions with Immersive Italy Tours, LLC.

Messages may include booking confirmations, reminders, travel-related updates, inquiry follow-ups, customer support messages, or service-related communications.

We do not send promotional content without appropriate consent.

14. Help and Support

Reply HELP for assistance or contact us at:

Email: hello@immersiveitaly.com
Phone: +1-877-944-8259

Customer support is available during regular business hours.

15. Carrier Information

Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Supported carriers may include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.